Last updated: [08/12/2025]
Welcome to the Sofaswala website. By accessing or using https://sofaswala.com (the “Site”), you accept and agree to comply with the following Terms & Conditions. If you do not agree, please do not use or access the Site.
You must be at least 18 years old or accessing under the supervision of a parent or guardian.
You agree not to misuse the Site — e.g. no hacking attempts, no uploading harmful content, no infringing intellectual property, no fraudulent activity.
We reserve the right to refuse or terminate access if you violate these Terms.
All orders placed through the Site are subject to availability. We reserve the right to refuse or cancel orders at our sole discretion.
Prices displayed on the Site are in Indian Rupees (₹) and may be revised without notice.
Payment must be made at the time of order via the methods provided. Once payment is confirmed, an order confirmation will be sent to your email.
We are not responsible for additional duties, taxes, or customs fees if orders are shipped to locations requiring them.
We try our best to display product colours, dimensions, and features accurately. However, actual products may vary slightly due to photographic limitations, screen/display differences, or material characteristics.
All product descriptions and images are our intellectual property. You may not reuse, copy or republish them without our written consent.
Delivery times depend on your location and availability. We will notify you of estimated delivery times at checkout or via email.
Returns or exchanges (if allowed) must follow our “Return & Refund Policy” (if you maintain one) — items must be unused, in original packaging, and returned within the specified return window. Any cost of return shipping or associated charges will be as per policy.
We are not liable for delays caused by shipping partners, force majeure events, or incorrect address information provided by you.
To the maximum extent permitted by law, Sofaswala will not be liable for any indirect, incidental, or consequential damages arising out of your use of the Site or products purchased through it.
Our total liability for any claim related to purchase will be limited to the amount you paid for the product.
These Terms & Conditions are governed by the laws of India.
Any dispute or claim arising from your use of the Site or purchase of products will be subject to courts in Kolkata, West Bengal.
All content on the Site — text, images, graphics, logos, designs — are owned by or licensed to Sofaswala. Unauthorized use is prohibited.
We may revise these Terms occasionally. The updated version will be posted on the Site with the revised “Last updated” date. Continued use of the Site after changes will indicate your acceptance of the modified Terms.
If you have any questions about these Terms or need support, you can reach us at:
Email: info@sofaswala.com
Address: 209, AJC Bose Road, Kolkata 700017, India
Publish Privacy Policy & Terms & Conditions as separate pages on your website (linked in footer). This improves transparency and helps build user trust.
Update the “Last updated” date whenever you make changes.
Make sure users can easily find and read them before checkout or data submission — especially if you collect personal information or payment details.
